human resources  •    workforce management   •    employee scheduling   •    OutSystems
Randstad is a global leader in HR services, connecting talent with organizations across multiple industries and markets. Delivering workforce solutions at scale means managing a large contingent workforce, which requires efficient communication, streamlined scheduling and seamless access to work opportunities.
Axians developed MyRandstad, a mobile workforce management app for temporary workers, built on low-code OutSystems. The app centralizes shift scheduling, job opportunities and communication in a single mobile experience, letting contingent workers manage assignments, confirm availability and stay connected with Randstad anytime, anywhere.
The solution provides a single digital touchpoint between Randstad and its workforce, and a scalable foundation that can be deployed consistently across multiple countries.

Challenges
| Managing a Large and Distributed Workforce:
Coordinating schedules, assignments and availability across a large contingent workforce required significant manual effort, reducing operational efficiency and making it hard to respond quickly to changing staffing needs.
| Fragmented Access to Workforce Information:
Workers relied on multiple channels to reach their schedules, assignments and updates. Without a single digital touchpoint, getting accurate, timely information was inconsistent.
| No Unified Platform for a Global Workforce Operation:
Randstad needed to serve a contingent workforce across multiple countries with one consistent experience, without a single system able to scale and adapt to each market.

Solution

Randstad partnered with Axians to design and build MyRandstad on the OutSystems low-code platform, available on both iOS and Android. The app gives… Read de full solution in the case study.
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Results
| Successful Pilot Launch Across Europe
Initial rollout reached 3,500 users across four countries
| Rapid User Expansion
Scaled to 50,000 users by the third quarter post-launch
| Path To Mass Adoption
Roadmap set to reach several million users globally
| Stronger Brand Positioning
MyRandstad established Randstad as a full-service, digitally-enabled HR provider
The true partnership happens when we can achieve a high level of commitment and performance on a multicountry, multi-language, multi-timezone and multi-technology level of the relationship. Axians, is a people first, forward thinking company that has successfully partnered into our team, vision and goals to make this project a significant accomplishment..”
Gonçalo Vilhena, CIO at Randstad
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